1 DEFINITIONS
For the purposes of these Terms and Conditions:
“Collection Date”
means the date set out by the Customer in the Customer’s final Order Form and being the date which the Supplier agrees to make the Ordered Party Supplies available to the Customer by way of collection by the Customer at the Collection Location.
“Collection Location”
means the location set out by the Customer in the Customer’s final Order Form and being the location which the Supplier agrees to make the Ordered Party Supplies available to the Customer by way of collection by the Customer from the Supplier.
“Collection Time”
means the time set out by the Customer in the Customer’s final Order Form and being the time which the Supplier agrees to make the Ordered Party Supplies available to the Customer by way of collection by the Customer from the Supplier at the Collection Location.
“Customer”
means the person set out in final Order Form and where such form or where such person is disputed the customer shall be the person that accepts the Ordered Party Supplies (by way of delivery or collection) from the Supplier.
“Delivery Cost”
means the cost set out in the Rental Order Invoice for the delivery of the Order to the Customer, which cost shall be determined in accordance with these Terms.
“Delivery Date”
means the date set out by the Customer in the Customer’s final Order Form and being the date which the Supplier agrees to make the Ordered Party Supplies available to the Customer by way of delivery to the Customer at the Delivery Location.
“Delivery Location”
means the location set out by the Customer in the Customer’s final Order Form and being the location which the Supplier agrees to make the Ordered Party Supplies available to the Customer by way of delivery to the Customer.
“Delivery Time”
means the time set out by the Customer in the Customer’s final Order Form and being the time which the Supplier agrees to make the Ordered Party Supplies available to the Customer by way of delivery to the Customer at the Deliver Location.
“Deposit”
means 50% of the total cost of the Ordered Party Supplies as set out on the Rental Order Invoice.
“Invoice Balance”
means the sum of (i) the balance remaining after the Deposit is paid by the Customer to the Supplier; (ii) the Refundable Breakage Fees; and (iii) any Delivery Cost (if applicable).
“Parties”
means the Supplier and the Customer (each a “Party”).
“Party Supplies”
means the party supplies offered for rental from the Supplier.
“Party Supplies Order”, “Ordered Party Supplies” or “Order”
means the party supplies selected by the Customer in the Customer’s final Order Form, which the Customer desires to rent from the Supplier.
“Party Supplies Order Form”
means the order form completed by the Customer setting out the Customer’s contact information, the Customer’s Order, rental dates and a declaration to be accepted by the Customer that the Customer agrees to these Terms and Conditions (also referred to as the “Order Form”). References to a customer’s “final Order Form” means an executed or signed Order Form where such form was submitted in hard copy; or the completed and submitted Order Form which includes the Customer’s electronic selection that the Customer has accepted these Terms, where such form was submitted through the Supplier’s website.
“Refundable Breakage Fees”
means the amount set out on the Rental Order Invoice, which shall be retained by the Supplier in respect of any potential defects or damages caused by the Customer and will be returned to the Customer upon the Supplier’s satisfactory inspection of the Ordered Party Supplies. For the avoidance of doubt, the Refundable Breakage Fee shall either be (i) 50% of the total cost of the Party Supplies Order if such cost exceeds $50.00; or (ii) $50.00 where the total cost of the Party Supplies Order is less than $50.00.
“Rental Order Invoice”
means the itemised written confirmation sent to the Customer by the Supplier of (i) the Customer’s Order (prepared in accordance with the Customer’s final Order Form); (ii) the Return Date (as defined below); (iii) the Supplier’s payment details; and (iv) the total cost of the Order including but not limited to the rental cost of the Order, the Deposit, the Delivery Cost (if applicable) and the Refundable Breakage Fees. The Rental Order Invoice shall not include any Late Fees (as defined below).
“Return Date”
means the date and time set out on the Rental Order Invoice which shall be 24 hours after the Collection Time or the Delivery Time, as applicable;
“Supplier”
means ‘This N That Bermuda’, a party supplies rental business located in Bermuda.
“Terms and Conditions” or “Terms”
means the standard terms and conditions of the Supplier set out herein.
The headings in these Terms and Conditions are for convenience only and shall not affect any matters of interpretation.
2. ACCEPTANCE
By agreeing to and accepting these Terms and Conditions the Customer agrees to rent from the Supplier and the Supplier agrees to rent to the Customer the Ordered Party Supplies. The Customer agrees to and accepts these terms by submitting a final Party Supplies Order Form to the Supplier. The Customer also agrees to and accepts these Terms and Conditions by (i) accepting any delivery of the Ordered Party Supplies; or (ii) collecting the Ordered Party Supplies from the Supplier.
3. PRICING
Prices of any Ordered Party Supplies shall be as set forth in the Rental Order Invoice and in accordance with the prices set out on the Supplier’s website.
4. ORDER METHOD, CHANGES, CONFIRMATION AND CANCELLATION
Order Method. Each Order must be requested by submitting a final Order Form to the Supplier. The Supplier shall provide an email confirmation of the Order to the Customer within 72 hours of the Customer submitting the final Order Form to the Supplier (the “Order Confirmation Email”).
Discrepancies and Changes. The Customer shall be responsible to the Supplier for ensuring the accuracy of any Order submitted by the Customer. Any discrepancies, omissions or lack of clarity on the Customer’s final Order Form will be referred to the Customer for clarification before the Order Confirmation Email and Rental Order Invoice is issued. The Customer has the right to make changes to an Order at any time up to 24 hours before the applicable Delivery Date or Collection Date. Where any such changes result in a reduced Invoice Balance, the Deposit shall not be reduced or refunded in any manner unless the Deposit exceeds the Invoice Balance. The Supplier will provide an updated Rental Order Invoice at the Supplier’s earliest opportunity.
Cancellation. The Customer may cancel an Order without penalty and receive a full refund of the Deposit and Invoice Balance, if cancellation is made at least 72 hours before the Collection Date or Delivery Date. If an Order is cancelled within less than 72 hours before the Collection Date or Delivery Date, the Supplier shall retain the Deposit and return the Invoice Balance.
5. INVOICING AND PAYMENT TERMS
Invoicing
A Rental Order Invoice shall be attached to the Order Confirmation Email.
Deposit and Full Payment.
The Customer agrees:
- (a) the Rental Order Invoice shall be deemed received by the Customer on the day on which the Supplier sends the Order Confirmation Email;
- (b) to pay the Supplier the Deposit to reserve the Order for the Customer within 48 hours of receiving the Order Confirmation Email attaching the Rental Order Invoice;
- (c) that if the Deposit is not paid within 48 hours of receiving the Rental Order Invoice, the Party Supplies Order will not be reserved for the Customer and all items included in the Customer’s Order will be available for rent by any other prospective customer;
- (d) to pay the Supplier the Invoice Balance at least 48 hours before the Delivery Date or Collection Date, as applicable;
- (e) that if the Invoice Balance is not paid 48 hours prior to the Delivery Date or Collection Date, the Order shall be deemed cancelled and the entire Deposit shall be retained by the Supplier; and
- (f) the Deposit and Invoice Balance shall be paid in Bermuda or US dollars by way of a bank transfer to the bank account set out on the Rental Order Invoice.
The Supplier agrees:
- (a) to confirm receipt of the Deposit, by way of email within 48 hours’ notice of receiving confirmation of payment from the Customer;
- (b) to provide a receipt to the Customer for payment of the Invoice Balance once the Supplier confirms that payment of the Invoice Balance has been satisfactorily received;
- (c) to return the Refundable Breakage Fee to the Customer upon the Supplier’s satisfactory determination that the Ordered Party Supplies are free from any damage and defects; and
- (d) to provide email confirmation to the Customer of the return of the Refundable Breakage Fee.
6. COLLECTION
Unless otherwise agreed between the Supplier and the Customer, all Orders that require collection by the Customer shall occur in accordance with the Collection Time, Collection Date and Collection Location set out in the Customer’s final Order Form.
7. DELIVERY AND DELIVERY COSTS
Unless otherwise agreed between the Supplier and the Customer, all Orders that require delivery by the Supplier shall occur in accordance with the Delivery Time, Delivery Date and Delivery Location set out in the Customer’s final Order Form.
- (a) Delivery Costs shall be as follows:
- (i) Delivery fee shall be stated on the Customer’s Invoice
- (ii) As stated in the Product Description on the Website, certain Inventory Items will have a higher Delivery Cost.
8. NO SHOW
In the event that the Customer does not collect the Order from the Supplier, whether the Order is scheduled to be delivered or collected, the Supplier shall retain the Invoice Balance. In the event that the Supplier does not make the Order available to the Customer, whether the Order is scheduled to be delivered or collected, the Supplier shall refund all fees, costs and expenses paid by the Customer in respect of the Order.
9. TERMS OF USE AND RETURN.
The Customer agrees:
- (a) to handle the Ordered Party Supplies with reasonable care;
- (b) that the Ordered Party Supplies will be strictly handled by adults or under adult supervision (in this context an adult shall mean a natural person over the age of 18 years old);
- (c) that any defects found by the Customer will be reported to the Supplier within 7 hours of collection or delivery of the Order to the Customer and must be report before the respective item is used;
- (d) that in the event that any of the Ordered Party Supplies are damaged by the Customer either during the Customer’s use of the Ordered Party Supplies or before the return of the Ordered Party Supplies to the Supplier, the Customer agrees that the Supplier can retain the Refundable Breakage Fee;
- (e) that where the Ordered Party Supplies were collected by the Customer, the Order shall be collected and returned to the Supplier in accordance with the collection information on the final Order Form and for the avoidance of doubt, shall be returned to the Supplier on the Return Date; and
- (f) that if the Order Party Supplies are not returned by the Return Date, the Customer agrees to pay the total cost set out on Rental Order Invoice for each 24 hour period following the Return Date up to a maximum of 7 days (the “Late Fees”); thereafter, the Customer agrees to pay the Supplier the full cost paid by the Supplier for each of the Ordered Party Supplies which costs shall be set off against the Late Fees.
The Supplier agrees:
- (a) that any Order that required paid Delivery shall be collected by the Supplier immediately after the completion of the Customer’s event on the Delivery Date or alternatively, at an agreed location on the Return Date;
- (b) to inspect the returned Party Supplies Order and notify the Customer within 48 hours of the Return Date of the Supplier’s determination of whether the Party Supplies Order is in satisfactory condition and whether the Refundable Breakage Fees will be returned to the Customer;
- (c) to return the Refundable Breakage Fee to the Customer within 48 hours of the Return Date, if applicable; and
- (d) to provide the Customer with a separate receipt for payment of any Late Fees, if applicable.
10. DURATION OF TERMS & CONDITIONS
These Terms shall be effective upon the submission of the final Order Form by the Customer to the Supplier. Subject to Section 17 – ‘Survival’, unless these Terms are terminated by the cancellation of an order, these Terms shall remain in full force and effect until (i) the Ordered Party Supplies are returned to the Supplier, (ii) the Supplier has confirmed that the Party Supplies Order is in satisfactory condition to the Customer; and (iii) no further payments are due and owing by the Customer to the Supplier.
11. FORCE MAJEURE
A force majeure event means any circumstance not in the Customer or Supplier’s reasonable control including but not limited to: (a) acts of God, floods, hurricanes, earthquakes or other natural disasters; (b) epidemics or pandemics; (c) terrorist attacks, civil commotion or riots (d) any law or any action taken by a government or public authority, including imposing an export or import restriction, quota or prohibition, or failing to grant a necessary licence or consent; (e) fires, explosions or accidents; (f) any labour or trade dispute or industrial action; and (g) interruption or failure of utility service (each a “Force Majeure Event”).
In the event either party is unable to perform its obligations under these Terms as a result of the occurrence of Force Majeure Event such party shall not be liable for any failure or delay in the performance of its obligations arising hereunder. Notwithstanding the foregoing, each Party agrees to use its reasonable efforts to perform its obligations.
12. TERMS & CONDITIONS PREVAIL
The Parties intend solely for the express terms and conditions contained in these Terms to apply. In the event of a conflict between these Terms and Conditions and any term or condition in any other document, website or communication, these Terms and Conditions shall prevail. These Terms together with the final Order Form supersede all prior oral or written agreements, discussions, correspondence, representations and warranties. All representations, promises, warranties or statements by the Supplier that differ in any way from these Terms shall be given no effect or force. No waiver or alteration of the terms set out herein shall be binding unless in writing signed by the Supplier.
13. DAMAGED OR DEFECTIVE PARTY SUPPLIES
This section contains the Customer’s exclusive remedies for the supply of a damaged or defective item. Where the Customer alleges that any or all the Ordered Party Supplies are damaged or defective, the Customer agrees to proceed as follows: (i) provide verbal notice to the Supplier, in the first instance, but failing verbal notice, written notice by way of email to the Supplier of any alleged damage or defect within 7 hours from the time the Customer physically accepts the Order; (ii) the Supplier shall collect the defective Ordered Party Supplies for inspection and confirmation of the alleged defects; (iii) if the Supplier’s inspection confirms that the Ordered Party Supplies are defective, the Supplier, in its sole discretion shall either replace the defective Ordered Party Supplies (if possible) or refund the rental cost of the defective Ordered Party Supplies only. This section sets forth the Customer’s sole remedy and the Suppliers entire liability for any damage or defective Party Supplies.
14. LIABILITY
In no circumstances shall the Supplier’s aggregate liability arising out of or related to these Terms, whether arising out of or related to breach of contract, tort (including negligence) or otherwise, exceed the total of the amount paid to the Supplier pursuant to the applicable Rental Order Invoice, giving rise to the claim.
15. ASSIGNMENTS
The Customer may not assign any of its rights or delegate any of its obligations under these Terms. Any purported assignment or delegation is null and void and no assignment or delegation relieves the Customer of any of its obligations under these Terms.
16. WAIVER
No waiver by the Supplier of any breach of these Terms by the Customer shall be considered as a waiver of any subsequent breach of the same or any other provision.
17. SURVIVAL
Any provision that, in order to give proper effect to its intent, should survive such expiration or termination will survive the expiration or termination of these Terms.
18. SEVERABILITY
If any provision of these Terms is held by any competent court to be invalid or unenforceable in whole or in part the validity of the other provisions of these Terms and the remainder of the provision in question shall not be affected thereby.
19. APPLICABLE LAW AND JURISDICTION
These Terms and Conditions and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of Bermuda. Each Party irrevocably agrees that the courts of Bermuda shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms and Conditions or its subject matter or formation.